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Terms & Conditions

VipulJewellers is the owner of www.eloticsilver.com (Website). Eloticsilver.com can be contacted by phone at +91 8699203504, or by e-mail at info@eloticsilver.com. The protection and security of your personal information is one of eloticsilver.com top priorities. This online Privacy Policy discloses eloticsilver.com's information practices for this Website and subscriber / membership based services ("Services") including the type of information being collected, method of such information collection, use of such information and sharing of such information with third parties.

By using this Website you agree to accept the terms of this Privacy Policy as well as the Website's Terms of Use. By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the Website but do not transact business on the Website ("Users") as well as users who are registered and are authorized by the Website to transact business on the Website ("Members").

"Personal Information" refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number and credit card information.

Please read these terms of use carefully before using this website: If you do not agree to this Terms of Use you may not use this Website. By using this Website, you signify your agreement to this Terms of Use as well as the Website's Privacy Policy (which is hereby incorporated by reference herein.). This Terms of Use sets out the legally binding terms of the Services available on the Website as well as at the terms of use of this Website. This Terms of Use along with the Privacy Policy extends to both users who visit the Website but do not transact business on the Website ("Users") as well as users who are registered and are authorized by the Website to transact business on the Website ("Members"). Eloticsilver.com reserves the right to modify or terminate any portion of the Website or the Services offered, for any reason, without notice and without liability to you or any third party. You are responsible for regularly reviewing the Terms of Use so that you will be apprised of any changes. Nothing in this Terms of Use should be construed to confer any rights to third party beneficiaries.

 

Definitions

"Jewellery" means the jewellery that is predesigned or jewellery sets with gemstone(s) or other type of related material that are available for sale on our website. Please note that all Jewellery is sold "as is" and do not allow the Members to make any changes on them.

 

Description of Services?

Recommendations of our consultant or helper are not guaranteed under any circumstances and the eloticsilver.com shall not be held liable for any loss and / or damage suffered by the Members who relied on such recommendation.

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. Some or more items may vary in colour from the actual product due to technical and non-technical issues.

 

Registration?

All Users will be required to register on the Website and become Members prior to the completion of any transaction / purchase on the Website.
To register onto the Website the User will have to provide Personal Information (as defined in the Privacy Policy) and choose a user name and password.
Registration is only a one time process and if the Member has previously registered, he shall login / sign into his / her account.

 

Order?

Retail Purchase
Any Member who wishes to purchase an item from the Website can either:
a) choose from the selection of Jewellery available on the Website and add it to the shopping cart; or fill the enquiry form to enquire about the product, or
b) call our store manager at +91 8699203504, 0172-5028504 and place the order.

Only registered Members can make purchases online. In the event of a User wishing to make the purchase, the User will be required to register with the website after adding the item to the shopping cart. The Members shall also provide any other mandatory information required under law (like Personal Account Number (PAN)) at the time of purchase. And, it is the sole responsibility of the customer to provide all the documents according to Prevention of Money Laundering Act.

All orders are considered complete only after the payment has been received by the firm.

To confirm the orders the Firm may at random, call up the Members who have placed orders through the Website and ask the Member a verification question. The Firm will confirm the order only after the verification question is answered by the Member. In the event the bank rejects to honor any payment transaction made by a Member towards an order, the Firm shall have the right to refuse to ship the order to the Member without any liability whatsoever.

 

Product Availability?

At times, the Firm may not have in stock any of the products listed on the Website. In such a scenario, there is a possibility that the item ordered by the Member might have been sold since the listing on the Website and might not be available at that point of time.In such cases, the Firm will re-arrange those listed products and delivers the same to the Member, but it may take more time than the usual. The estimated time will be conveyed to the member.

In the event the product is already sold in the market before making the payment / sealing the order, the Firm will call the Member and suggest an alternate product. In case the Member chooses a new product, the Firm shall confirm the new order. If the cost of the new selection is more expensive that the previous one, the Member shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one the Company shall refund the excess amount to the Member after deducting relocation cost or various charges in the manner specified below in this Terms of Use.

 

Pricing?

Jewellery prices vary from one category to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the Jewellery etc. have an impact on the price of the product. The demand and supply of product in the market can also affect the price. Prices stated on the Website may be substantially higher or lower than the actual prices in the retail markets.

All pricing information available on the Website must be used as a general guideline for Jewellery prices. While this Website is designed to provide most accurate product pricing information, the information about the product(s) does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendation of any sort for buying or selling. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the Service or the expertise of those providing information via the Service.

Infrequently, data may be inaccurately displayed on the Website due to system or any other error(s). The Firm reserves the right to correct any and all errors when they do occur and the Firm does not honor inaccurate or erroneous prices. The prices on the Website are also subject to change without notice. For any order the price is the prevailing price on the day the order is completed.
The prices of the products listed on the Website are fixed and not negotiable. If you have any questions, please do not hesitate to contact us at +91 8699203504.

 

Payment?

The Firm offers multiple payment options to Members on the Website:
a) Online payment is available on website through CC Avenue. Members can make all their payments online without any hustles.
b) Direct Bank Transfer: Members can make direct Bank Transfers to firms account. All Members making offline payment have to contact the Firm at +91 8699203504 and confirm his / her payment modalities. Please note that the Firm currently accepts cheques and demand drafts only. For phone orders the cheque or demand draft has to be received within seven (7) days.

The Firm will order the Jewellery only after receiving the money into their account. In the event the product becomes unavailable after the payment is made and the Member does not select an alternate Jewellery, the money shall be refunded to the Member after some deducting nominal / actual admin charges.